SCOR® is typically used to identify, measure, reorganize and improve supply chain processes. This is accomplished by a cyclic process of:
- Capturing the configuration of a supply chain
A supply chain configuration is driven by:
- Plan levels of aggregation and information sources
- Source locations and products
- Make production sites and methods
- Deliver channels, inventory deployment and products
- Return locations and methods
- Measuring the performance of the supply chain and comparing against internal and external industry goals
Supply chain performance is focused on:
- Reliability - achievement of customer demand fulfilment on-time, complete, without damage etc.
- Responsiveness - the time it takes to react to and fulfill customer demand
- Agility - the ability of supply chain to increase/decrease demand within a given planned period
- Cost - objective assessment of all components of supply chain cost
- Assets - the assessment of all resources used to fulfill customer demand
- Re-aligning supply chain processes and best practices to fulfill unachieved, or changing business objectives
This re-alignment is achieved through a combination of:
- Classic process re-engineering from "As-Is" to "To-Be"
- Lean Manufacturing analysis and process change
- Six-Sigma analysis of defective processes
- Theory-of-Constraints analysis of systems of processes to elucidate root-cause issues
- ISO-9000 style process capture and control
- Balanced SCORcards and benchmarking
- And a host of other combined industrial engineering based best-practice techniques in improvement
